Introduction
Your privacy is important, so we have created the following Privacy Policy to let you know what information we collect when you visit our website, https://www.cloudvape.co.nz, why we collect it, and how it is used. We are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you, and ensure that we meet our legal obligations. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian and New Zealand Privacy Principles. Please read our privacy policy below carefully.
What information do we collect?
Generally, the information we collect about customers includes your name, delivery address, birthdate, phone number, details of products you have purchased from us, payment and billing information, e-mail addresses, and any other information you may provide to us during our interactions including on social media.
We also collect demographic information, which is not unique to you, such as your postcode, age, gender, shopping preferences, interests and favourites.
When you visit our websites, we may also collect information about your computer, including your IP address, date/time of your visits, duration of your visits, the pages and documents accessed, the previous site accessed (i.e. the referring URL) and the type of browser being used.
We also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features.
How we collect and hold information
We collect Personal Data for a variety of reasons including, but not limited to, to enable us to meet our legal obligations, or to show we have met our legal obligations, when providing products or services to you, to process your product order, to provide you with customer support, to respond to your requests, comments or feedback, and to send you information about our stores, website, products or services.
We strive to ensure the security, integrity, and privacy of Personal Data you submit to us through our stores or website, by email address or otherwise, and we periodically update our security measures in light of current technologies.
Why we collect and how we use information
We may use Personal Data collected from you for the purpose of providing you with direct marketing material (including via email or texts), updates regarding our website, information in the form of a newsletter and to improve our products, services and business operations.
How we disclose your information
We may disclose your information to our staff and to third parties involved in the completion of your transaction, the shipping of your order, and the analysis and support of your use of the Site. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the Site or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If we should ever file for bankruptcy, are part of a reorganization, sell our assets or merge with another company, we may sell the information you provide to us through the Site to a third party or share your personal information with the third party or company we merge with.
Use of Cookies
Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. We use cookies to provide you with the best level of service by keeping track of what you have in your shopping cart, remembering you when you return to our store and using them to help us show you advertisements which are relevant to your interests. They cannot harm your computer and they do not contain any personal or private information. You must accept cookies to shop through the Site. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but the Site may not work correctly or at all if you set your browser not to accept cookies.
How long we retain your data
We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims). We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Change in Privacy Policy
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, including accessing your Personal Data, please contact us at vapeworld283@gmail.com.
