We offer FREE delivery on all orders over $50.00 within New Zealand. $7.95 for orders under $50.00.

For Australia, we offer FREE delivery on all orders over $150. $25 for oders under $150. 

Please allow 1-2 days for warehouse processing times.

All orders are dispatched with signature required.

All orders are sent with 18+ stickers meaning ID must be sighted on delivery; this means orders cannot be left by the courier unattended.

Vape World cannot arrange for parcels to be left as an ATL (authority to leave) or remove the requirement for a signature.
If you have missed your delivery, please get in touch with courier company direct for further assistance regarding your delivery.

To return your product, you should mail your product to: Shop 2, 283 Lincoln Road, Addington, Christchurch 8024.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, this includes parcels returned to sender, and parcels that qualified for free shipping.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item